Inflation Unit Support Library

If you require further support please don't hesitate to contact our friendly team on 1800 818 884

Contact us

Generic Inflation Unit FAQ

Troubleshooting FAQ

Possible Cause: No power supply

Solution: Check and restore power supply

The inflation process does not commence. Even when the pressure is set and the hose is connected to the tyre.

Possible Cause: The tyre is deflated below 3psi / 20 kPa / 0.2 bar

Solution: Press [start] button

Possible Cause: The hose chuck is faulty

Solution: Replace the hose chuck

The display will not move / is stuck / is frozen on a particular value.

Possible Cause: The switch is damaged

Solution: Remove and clean the faceplate

Possible Cause: The deflate tubing is damaged

Solution: Remove and clean the silencer plug

Possible Cause: The beeper is damaged

Solution: Replace the beeper

Possible Cause: Low or nil supply pressure 

Solution: Check and restore the supply pressure

Possible Cause: unstable pressure due to faulty chuck

Solution: Replace the hose chuck

Possible Cause: unstable pressure due to faulty hose

Solution: Press the [flat tyre] button to ensure air is purging correctly. You should hear 5x bursts of air. Replace the hose if not.

Possible Cause: unstable pressure due to unit fault

Solution: If chuck and hose is in working order, remove the hose from the unit and test. If Er1 message continues, contact Airtec Corporation.

Possible Cause: Persistent unstable pressure, faulty hose chuck

Solution: Replace the hose chuck 

Possible Cause: Incorrect supply pressure

Solution: Check the air compressor supply pressure 

Possible Cause: Inflate & Deflate valve connections are reversed

Solution: Check the valve connections on the PCB

Possible Cause: Low or nil supply pressure

Solution: Check the air compressor supply pressure

Possible Cause: Initial or final pressure is too high, exceeding the maximum pressure by more than 20 psi / 140 kPa / 1.4 bar

Solution: Disconnect hose chuck, reset processor by switching off the power for a minimum of 5 seconds. If error message reappears contact an authorised technician to replace PCB

Possible Cause: Low supply voltage

Solution: Check power supply. The message will clear when the correct voltage is restored

Possible Cause: Programme or PCB Error

Solution: Reset machine by switching off the power for a minimum of 5 seconds. If error message reappears contact an authorised technician to replace PCB 

Possible Cause: Insufficient supply pressure

Solution: Check the air compressor supply pressure 

Possible Cause: Loose hose chuck

Solution: Check hose chuck

Possible Cause: Calibration error

Solution: Unit requires calibration, contact your local service agent to facilitate

Possible Cause: Automatic Calibration Check/Calibration Error

Solution: Reset machine by switching off the power for a minimum of 5 seconds. The ER9 message will clear automatically when the factory calibration is restored. If the ER9 message continues to appear, replace the PCB board

Possible Solution: Unstable supply pressure

Solution: Check the air compressor supply pressure

Possible Solution: Hose disconnection during inflate cycle

Solution: Check the hose chuck

Possible Cause: Short circuitry on valve connection 

Solution: Check and dry the valve connection

Possible Cause: Short circuitry on buzzer connection

Solution: Check and dry the buzzer connection

Possible Cause: Emergency stop button has been pressed

Solution: Disconnect hose from tyre, check and reset Emergency Stop button

Problem: SEL

Possible Cause: Output selector switch is not selected

Solution: Disconnect check and select ‘Vehicle Selector’ switch or ‘Bicycle Selector’ switch prior to connecting chuck to tyre for inflation. If problem persists disconnect chuck and press < i > button

Vehicle and Bike Inflation Units

Support information coming soon

Freestanding Digital Inflation Units

Support information coming soon

Wall Mounted Inflation Units

Support information coming soon

Freestanding Inflation Units

Support information coming soon