General

In this clause any reference to ‘You’ means the Customer and any reference to ‘Our’ means the Supplier.

Warranty under Australian Consumer Law

Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.

This clause should not be read as excluding, restricting or modifying any rights and remedies available to You under the Australian Consumer Law.

Scope of warranty

Other than the warranty set out at clause, the Supplier makes no other express or implied warranties in respect of the Goods, and expressly excludes all other warranties, express or implied (including any express or implied warranty as to merchantability or fitness for purpose).

The Supplier will not be liable for any damages, losses (including consequential losses), defects or failures whatsoever caused by: 

(a) misuse, faulty installation, or unauthorised or faulty service, repairs, maintenance or calibration; or 

(b) You having the Goods serviced, repaired, maintained, or calibrated by third parties without the previous written approval of the Supplier. 

The warranty does not cover air hoses and hose connectors.

The Supplier reserves the right to change specifications, modify designs and discontinue items without incurring obligation and whilst every effort is made to ensure descriptions, specifications and other information is correct, no warranty is given in respect thereof and the Supplier shall not be liable for any error therein;

To honour a valid claim under any warranty, the Supplier will either (in its sole discretion):

(a) replace the Goods or supply equivalent Goods;

(b) repair the Goods;

(c) pay the cost of replacing the Goods or of acquiring equivalent Goods; or

(d) pay of the cost of having the Goods repaired.

Notwithstanding any other provision in these Terms, all faulty gauges that are within any applicable warranty period are to be returned to the Supplier for assessment and repairs. Truck Scales which are found to be water damaged will not be covered under any warranty.